Customer Service Rep(02930) - 4000 West Main St

Domino's Franchise • Belleville, IL

2d • Onsite

About The Position

Join the team as a Customer Service Representative at the Belleville location. This customer-facing role provides service at the 4000 West Main St store, helping ensure customer satisfaction and maintain the organization’s reputation for excellence. Responsibilities include taking orders, preparing pizzas, processing payments, assisting customers, and supporting smooth store operations.

Requirements

• Excellent communication skills and a friendly, approachable demeanor.
• Ability to follow directions and adhere to company policies.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Positive attitude and an easy smile in fast-paced situations.
• Basic computer skills for operating order-taking and point-of-sale systems.
• Ability to multitask efficiently while maintaining attention to detail.
• Team-player mentality and willingness to assist colleagues.
• Physical stamina to stand for extended periods and lift up to 25 lbs.

Nice To Haves

• Previous customer service experience is a plus, but not required.
• Food handling experience is beneficial; training will be provided.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions.
• Provide outstanding customer service, address inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to support smooth operations during busy periods.
• Handle physical tasks, including lifting up to 25 lbs. when necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed