Customer Service Rep(07565) - 10 West Main St

Domino's Franchise•Hyrum, UT
•Onsite

About The Position

Domino's is seeking customer service representatives with strong people skills to help process customer orders and support store operations. The position may be part-time or full-time, with schedules intended to work around team members' other commitments. On-the-job orientation and training are provided, and team members may have opportunities to advance into management or other roles. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The role involves customer and coworker communication, order entry by keyboard or touch screen, handling payments, and performing physical tasks throughout the shift. Work takes place in a store environment with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped areas such as walk-in coolers. Some outdoor tasks may involve adverse weather. Physical activities include prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Enter and process orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock deliveries, and move trays and other supplies as needed.
  • Perform other store tasks such as removing trash, cleaning, and occasional maintenance.
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