Customer Service Representative / Teller (Full Time)
About The Position
Star Bank is seeking a full-time Teller/Customer Service Representative for its Bertha, Minnesota office. The role provides customer service in person, by phone, and by email, and involves processing cash and bank transactions. The successful candidate will be outgoing, energetic, dependable, organized, and able to solve problems and follow through. They will be a team player willing to take on new tasks and help improve how work gets done at Star Bank, an established, family-owned, independent community bank. The position requires learning and maintaining knowledge of Star Bank products and keeping up with rules and regulations affecting bank operations. The employee must be willing to rotate shifts as needed, attend mandatory staff meetings and training sessions, and perform miscellaneous assigned duties. Computer proficiency, typing ability, and the capacity to learn and adapt to computer systems are essential. Applicants must upload a resume and cover letter in Word, PDF, or JPG format. Star Bank is an Equal Opportunity Employer of women, minorities, veterans, and individuals with disabilities.
Requirements
- At least 1 year of experience as a teller or other professional cash-handling or banking experience.
- High school diploma or equivalent.
- Proficiency with Microsoft Word, Excel, Outlook, and other Windows-based systems.
- Computer ability and typing skills; ability to learn computer systems quickly and adapt as necessary.
- Comfort handling and being responsible for cash.
- Outgoing, energetic personality, strong problem-solving skills, and good organizational and follow-through skills.
- Dependability, teamwork, and willingness to take on new tasks.
- Ability to remain stationary in a restricted workspace for 50% or more of a typical workday.
- Ability to stand for significant portions of the workday, meet the reaching needs of the drive-through, and lift and carry bags weighing more than 10 pounds.
- Upload a resume and cover letter in Word, PDF, or JPG format.
Nice To Haves
- Compliance and BSA knowledge.
Responsibilities
- Cash checks and process deposits and other bank transactions.
- Provide customer service in person, by phone, and by email.
- Learn and maintain knowledge of Star Bank products and stay abreast of rules and regulations affecting bank operations.
- Safeguard bank assets by maintaining drawer limits, balancing customer transactions, and meeting transaction standards.
- Back up incoming phone calls as needed.
- Perform miscellaneous duties as assigned.
- Rotate shifts as needed and attend mandatory staff meetings and training sessions.
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
