Customer Service Representative Student Assistant
California State University, Fullerton•Fullerton, CA
•$17 - $17•Onsite
About The Position
This position reports to the Associate Director and overseen by Customer Service Administrative Analysts. Employees will provide general customer service in various workstations and offices for Student Business Services by answering phones, helping with online "Live Chats" and assisting in-person at our GH180 counter and windows. Tasks include working in a confidential environment at our call center workstations, performing various administrative tasks, reviewing data, and general office work.
Requirements
- Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
- Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
- In good academic standing (not on academic probation, continued probation, or academic dismissal).
- A student who is authorized to work in the United States and can provide employment eligibility documents.
- Ability to learn and perform assigned work
- Ability to follow oral instructions
- Ability to work cooperatively with faculty, staff, and other students
- Ability to communicate effectively with all levels
- Ability to read and write English at a level appropriate to the position
Responsibilities
- Answering phones
- Helping with online "Live Chats"
- Assisting in-person at GH180 counter and windows
- Working in a confidential environment at call center workstations
- Performing various administrative tasks
- Reviewing data
- General office work
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
