Customer Service Representative, Loan Servicing

Axos Bank • Las Vegas, NV

1d • Onsite

About The Position

Within the Loan Servicing Department, provide customer service to incoming customer calls. Receive inbound customer calls and chats. Research and resolve customer issues. Manage and resolve customer cases related to loan issues. Meet critical regulatory and company deadlines.

Requirements

• HS Diploma
• 1-2 Years related experience.

Responsibilities

• Receive inbound customer calls and chats.
• Research and resolve customer issues.
• Manage and resolve customer cases related to loan issues.
• Meet critical regulatory and company deadlines.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave
• 3 weeks’ Vacation
• Holidays (about 11 a year)
• HSA or FSA account
• other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program
• 529 Savings Plan
• Employee Mortgage Loan Program
• free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees