Customer Service Representative/Inside Sales

FASTSIGNS #13002 • Dallas, TX

6d • Onsite

About The Position

Join a fast-paced, creative environment. At FASTSIGNS West Dallas, you’ll help businesses bring their brand to life through custom signs and graphics while building relationships and driving sales. This role is perfect for someone who enjoys working with people, solving problems, and turning conversations into sales opportunities. If you’re organized, motivated, and enjoy a mix of customer service and sales, you’ll thrive here.

Requirements

• Experience in customer service, retail, or inside sales
• Strong communication skills and a friendly, professional demeanor
• Comfortable working with computers, email, and order entry systems
• Detail-oriented with the ability to manage multiple projects
• Ability to read a ruler and perform basic calculations

Nice To Haves

• Spanish-speaking skills are a plus

Responsibilities

• Be the first point of contact for walk-in, phone, and email customers
• Guide customers through solutions by recommending signage and graphics products
• Prepare estimates, process orders, and manage projects from start to finish
• Coordinate with production and installation teams to ensure smooth delivery
• Follow up with customers to ensure satisfaction and generate repeat business
• Proactively reach out to prospects through calls, emails, and marketing efforts

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Base pay + commissions
• Paid holidays
• Annual raises and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees