Customer Service Representative/Inside Sales

Fastsigns • Dallas, TX

14h • Onsite

About The Position

Join a fast-paced, creative environment at FASTSIGNS West Dallas, where you'll help businesses bring their brand to life through custom signs and graphics while building relationships and driving sales. This role offers a base pay plus commissions, a Monday-Friday schedule (8 AM – 5 PM), paid holidays, paid time off, paid training, and ongoing development opportunities. Enjoy annual raises, growth opportunities, and a fun, casual, and creative team environment. FASTSIGNS centers offer competitive pay and ongoing training opportunities. This franchise is independently owned and operated by a franchisee.

Requirements

• Experience in customer service, retail, or inside sales
• Strong communication skills and a friendly, professional demeanor
• Comfortable working with computers, email, and order entry systems
• Detail-oriented with the ability to manage multiple projects
• Ability to read a ruler and perform basic calculations

Nice To Haves

• Spanish-speaking skills are a plus

Responsibilities

• Be the first point of contact for walk-in, phone, and email customers
• Guide customers through solutions by recommending signage and graphics products
• Prepare estimates, process orders, and manage projects from start to finish
• Coordinate with production and installation teams to ensure smooth delivery
• Follow up with customers to ensure satisfaction and generate repeat business
• Proactively reach out to prospects through calls, emails, and marketing efforts

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Base pay + commissions
• Monday–Friday schedule (8 AM – 5 PM)
• Paid holidays
• Paid training and ongoing development
• Annual raises and growth opportunities
• Fun, casual, and creative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees