Customer Service Rep (02643) - 726 N Gospel Street, Paoli

Domino's Franchise • Paoli, IN

7d • Onsite

About The Position

The Customer Service Rep works at the Paoli Domino’s location and provides professional support to customers. The role involves responding to inquiries, resolving complaints, processing orders and requests, and helping ensure customer satisfaction. The posting describes a fast-paced environment with schedules that can work around team members’ other commitments. Opportunities for growth and advancement, including into management, are available.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer complaints.
• Know Domino’s products to answer customer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Provide feedback on the efficiency of the customer service process.
• Manage a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed