Customer Service Rep(09331) - 1701 N. Corinth Street

Domino's Franchise•Corinth, TX

15h

About The Position

Customer Service Representatives serve customers and help operate the store efficiently so orders are prepared as quickly and safely as possible. The role suits motivated people who can multitask and work in a fast-paced environment. Daytime and evening shifts are available, with scheduling flexibility ranging from one shift per week to five or six shifts per week. On-the-job orientation and training are provided, focusing on taking orders, labeling boxes, and making pizzas. The position offers opportunities for advancement from customer service representative to management and potentially to franchise ownership. Store team members work together to provide customer service and meet quality standards.

Requirements

Must be at least 16 years of age.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and co-workers, in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to work alone and with others, perform repetitive tasks, work adequately under stress, and meet quality-control standards.
Ability to analyze and compile data and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting and carrying items up to 50 pounds, pushing trays on a dolly, occasional climbing, bending, crouching, and continuous reaching and hand use.
Ability to talk and listen on the telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products, including making pizzas.
Receive and process telephone orders, including taking orders by phone and in person.
Complete required paperwork.
Clean equipment and the facility daily.
Maintain store equipment.
Label boxes.
Communicate with customers and co-workers to process orders.
Handle monetary transactions and make correct change.
Help unload and store ingredient and supply deliveries.
Satisfy unhappy customers and work to meet strict quality-control standards.