Customer Service Rep(04772) - 312 N. Queen Street

Domino's Franchise • Littlestown, PA

2d • Onsite

About The Position

Customer Service Representatives help Domino’s Pizza make, bake, or take pizzas during the day and night. The role involves customer service and order processing, preparing products, stocking ingredients, taking inventory, completing paperwork, and maintaining equipment and the store. On-the-job orientation and training are provided. The position offers potential advancement from customer service into management and other opportunities within the company.

The work takes place in a store and may involve exposure to varying weather during outside tasks, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with other physical activities including walking, sitting, stooping, crouching, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand use. Team members may unload deliveries weighing up to 50 pounds and handle dough trays, sauce, pizza tools, and boxes.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities required, including standing, walking, bending, crouching, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area in storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, including communicating with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries and move products to storage shelves.
• Perform outside tasks such as removing trash.
• Use store tools and equipment to prepare and handle pizzas and maintain the store.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed