Customer Service Rep(02093) - 10714 W Oklahoma Ave
About The Position
The Customer Service Representative answers telephone calls, processes orders, and prepares pizzas while providing friendly customer service. The role can be part-time or full-time and offers flexible hours, on-the-job orientation and training, and potential opportunities to advance to management or other roles. Team members perform a range of store duties, including operating equipment, stocking ingredients and supplies, preparing products, taking inventory, completing paperwork, and cleaning the equipment and facility. Work involves standing for most tasks and may include exposure to changing weather and temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. The job also involves physical activities such as lifting, carrying, pushing, reaching, bending, and occasional climbing.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Ability to coordinate eyes and hands or fingers to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing or pulling, reaching, bending, occasional crouching or squatting, and infrequent climbing.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person and by phone.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks such as stocking, cleaning, and maintaining signs and work areas.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
