General Manager(02093) - 10714 W Oklahoma Ave
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, scheduling, and adherence to company policies and standards. The role sets an example for the crew and ensures excellent customer service, attendance, and punctuality. On-the-job orientation and training are provided. General store duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The role also includes delivering products by car to customers, delivering flyers and door hangers, and navigating the designated delivery area. The position involves working around varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces. Delivery work may involve adverse weather, driving at night, and navigating stairs and other delivery sites. Physical activities include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks.
Requirements
- Must be at least 18 years of age.
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Navigational skills to read a map and locate addresses within the delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities required, including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.
Responsibilities
- Oversee everything that happens during a shift.
- Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
- Work to a schedule and maintain store standards and a professional image.
- Provide great customer service and maintain customer relations.
- Ensure attendance and punctuality, store cleanliness, marketing, and profitability.
- Follow all policies and procedures and expect the same from the crew.
- Operate store equipment, stock ingredients, prepare products, receive and process orders, take inventory, complete paperwork, and clean equipment and the facility.
- Deliver products by car to customers within a designated delivery area.
- Deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
