Customer Service Rep(03254) - 1112 State Rd 20
About The Position
Domino’s Pizza is seeking a customer service representative to help prepare and process pizza orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and the company describes opportunities for advancement from customer service into management and other roles. The role involves operating store equipment, stocking and preparing ingredients and products, receiving and processing orders in person and by telephone, taking inventory, completing related paperwork, and cleaning the equipment and facility. Work requires customer and coworker communication, accurate order entry and handling of money, and the ability to perform varied, repetitive tasks under quality standards. The position is performed in a store environment with changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor tasks in varying weather. Physical activities include standing, walking, lifting and carrying supplies, moving trays, reaching, bending, and frequent use of hands and arms.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and by telephone.
- Enter orders using a computer keyboard or touch screen.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks such as removing trash, stocking, and cleaning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
