Customer Service Rep(03256) - 7403 State Rd 21
About The Position
The Customer Service Representative serves customers and supports store operations by processing orders, preparing products, stocking ingredients, taking inventory, and cleaning equipment and the facility. Team members receive on-the-job orientation and training. The role may offer opportunities to advance into management and other positions within Domino’s. Work involves operating store equipment and may expose team members to varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The position also involves frequent standing, reaching, hand use, and repetitive tasks, along with occasional lifting, carrying, pushing, climbing, stooping, and crouching.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and ability to make precise movements quickly and accurately.
- Ability to use a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical requirements of the role, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
- Ability to lift delivery cases weighing up to 50 pounds and place items on shelves up to 72 inches high.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders in person and over the phone.
- Use a computer keyboard or touch screen to enter orders.
- Unload and store product deliveries using a hand truck.
- Perform related physical tasks such as carrying supplies, moving trays, and cleaning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
