General Manager(03256) - 7403 State Rd 21

Domino's Franchise•Keystone Heights, FL

23h

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, customer service, marketing, and profitability. The position also encompasses the general duties of store team members, including operating equipment, stocking ingredients, preparing products, handling orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
Ability to understand and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area; ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.
Ability to work amid the listed conditions, including temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and varying weather.
Ability to talk and hear by telephone and use near, mid-range, depth, far, and night vision as required for store tasks and driving.

Responsibilities

Oversee all activities during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service and maintain attendance and punctuality.
Ensure transportation to and from work, store cleanliness, marketing, and profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as applicable.