Customer Service Rep(02756) - 3144 w devon ave

Domino's Franchise•Chicago, IL
•Onsite

About The Position

The role is a Domino’s store team member position involving customer order processing, food preparation, stocking, equipment and facility cleaning, and delivery-related duties. Team members receive on-the-job orientation and training. The posting describes opportunities to advance from delivery driver to management and potentially franchise ownership or corporate operations. It also states that team members work together in support of Domino’s service and quality standards.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver’s license and a safe driving record meeting company standards.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must be able to read maps and locate addresses within the designated delivery area, including navigating adverse terrain and multi-story buildings.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to carry products while walking and climbing during deliveries; delivery work may involve navigating five or more flights of stairs.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and frequent reaching and hand use.
  • Far and night vision for driving.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers and co-workers in person and by phone.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers’ doors within a designated delivery area.
  • Deliver flyers and door hangers.
  • Navigate delivery locations, including private homes and multi-story buildings, while carrying products.
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