Customer Service Rep(05933) - 118 S Pearson Rd

Domino's Franchise • Pearl, MS

1d • Onsite

About The Position

The Customer Service Rep (CSR) is the first point of contact for customers calling the store. The role focuses on creating a pleasant customer experience through professional, upbeat service and order taking. CSRs receive training on the store’s computer system and build confidence through working with customers. They also help prepare products, maintain a clean and sanitized store, and operate equipment. This is a variable-hour position, with hours that vary by week, and flexible hours are offered.

Requirements

• Must be at least 16 years old; a work permit may be required in some areas.
• Willingness to learn.
• Strong communication and verbal skills.
• Basic math skills to count change.
• Outgoing, positive, and upbeat attitude.
• Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

• Provide a fun, happy, and exciting environment for customers while taking orders.
• Uphold and represent the brand image.
• Keep the store clean and sanitized for team members and customers.
• Help make products to the required standard.
• Learn and use organizational and inventory skills.
• Provide excellent customer service.
• Use time-management skills and multitask in a competitive work environment.
• Use the store’s advanced equipment and operate all equipment inside the store.
• Demonstrate an individual style while working in a diverse environment.
• Take ownership of resolving problems.

Benefits

• Flexible hours.
• Great product discounts.
• Opportunity to develop team-building and problem-solving skills.
• Opportunity to give back to the community through partnerships and donations.
• Competitive pay.
• Medical, dental, and vision insurance available if the CSR averages 30 or more hours per week during a designated 12-month measurement period.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed