Customer Service Rep(03139) - 3821 S Nova Rd
About The Position
The Customer Service Rep works as part of a Domino's Pizza store team, processing customer orders and helping prepare products. The role may be part-time or full-time and offers flexible schedules, on-the-job orientation and training, and potential opportunities to advance into management or other roles. Applicants must be at least 16 years old. Store team members operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The position involves customer and coworker communication, order entry by computer keyboard or touchscreen, handling money, and meeting quality standards. Work takes place in a store and may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role includes standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use.
Requirements
- Must be at least 16 years old.
- Ability to understand and provide correct written instructions.
- Verbal communication skills for interacting with customers and coworkers.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, bending, crouching, reaching, and continuous hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas to storage areas, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Communicate with customers and coworkers in person and by phone to process orders.
- Enter orders using a computer keyboard or touchscreen.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks, including removing trash and completing outside tasks when needed.
Benefits
- Schedules described as working with the employee's availability.
- On-the-job orientation and training.
- Opportunities for advancement, including management roles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
