Customer Service Rep(05942) - 7381 S Siwell Rd

Domino's Franchise • Byram, MS

1d

About The Position

Central Mississippi Pizza (CMS), a locally owned and operated Domino’s Pizza franchise, is hiring a Customer Service Representative (CSR). The CSR is the first point of contact for customers who call the store and helps create a pleasant experience through professionalism, optimism, and excellent customer service. The role includes training on the store’s computer system and opportunities to build confidence while working with customers. It is a variable-hour position, with hours varying by week, and offers flexible scheduling and competitive pay. Medical, dental, and vision insurance are available to CSRs who average 30 or more hours per week during a designated 12-month measurement period.

Requirements

• Must be at least 16 years old; a work permit may be required in some areas.
• Willingness to learn.
• Strong communication skills and basic math skills, including the ability to count change.
• Outgoing, positive, upbeat attitude and strong verbal skills.
• Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

• Create a fun, happy, and exciting environment for customers while taking orders.
• Represent and uphold the brand image.
• Keep the store clean and sanitized for team members and customers.
• Prepare products to the required standard.
• Learn and apply organizational and inventory skills.
• Provide excellent customer service.
• Use time-management skills and multitask in a competitive work environment.
• Use the store’s equipment and technology.
• Work in a diverse environment while demonstrating an individual style.
• Take ownership of resolving problems.
• Operate all equipment inside the store.

Benefits

• Flexible hours and competitive pay.
• Product discounts.
• Medical, dental, and vision insurance available if the CSR averages 30 or more hours per week during a designated 12-month measurement period.
• Training and opportunities to develop team-building, problem-solving, and other skills.
• Opportunity to give back to the community through partnerships and donations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed