About The Position

The Customer Service Rep provides quality customer service to internal and external customers in person and over the phone. The role promotes pizza products, specials, and promotions; handles store phone lines and carryout customers with urgency; and contributes to a positive atmosphere of teamwork, energy, and fun. The employee receives cross-training in product and ingredient preparation, opening and closing procedures, pizza oven operation, and boxing products for delivery or carryout. The position requires maintaining Domino’s grooming, uniform, and appearance standards.

Requirements

  • Ability to speak and write clearly.
  • Ability to use a computer-based order entry system.

Responsibilities

  • Uphold Domino’s standards for grooming, uniform, and appearance.
  • Promote pizza products, specials, and promotions.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Answer store phone lines and assist carryout customers with a sense of urgency.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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