1140 - Customer Service Rep

Domino's Franchise • St. Clair Shores, MI

6d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help make, bake, or take pizza orders during busy periods. The role can be part-time or full-time and may suit someone seeking a primary job or supplemental income. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company.

Store team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory and complete related paperwork, and clean equipment and the facility. The position involves communicating with customers and co-workers in person and by phone, processing orders using a computer keyboard or touch screen, and handling money accurately.

Work takes place in a store with varied temperatures, including a walk-in cooler and hot work areas. Team members may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and varying or adverse weather while performing outside tasks. The work includes prolonged standing and frequent walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, repeated bending and reaching, and continuous use of the hands.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling, climbing occasionally, bending, crouching, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and stock deliveries, including handling cases weighing up to 50 pounds.
• Perform related store tasks such as moving trays, assembling pizza boxes, and handling pizza tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed