Customer Service Rep(07217) - 10200 SW Park Way

Domino's • Portland, OR

4d

About The Position

The Customer Service Rep is an entry-level, hourly store position at Domino’s. Team members receive on-the-job orientation and training. Scheduled hours depend on the employee’s availability and the store’s needs; the posting states that positions are part-time unless otherwise stated, with the possibility of working full-time if store hours allow and the employee completes training, is reliable for shifts, and communicates full-time availability to the manager.

The role involves serving customers and supporting general store operations, including processing orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members may also perform tasks outside the store and work in conditions involving temperature changes, hot surfaces, food odors, cornmeal dust, cramped spaces, and varying weather.

The position requires frequent standing, walking short distances, reaching, and continuous hand use. Physical tasks can include lifting deliveries weighing up to 50 pounds, carrying supplies and dough trays, pushing or pulling trays on dollies, bending, crouching, and occasionally using stairs or a ladder. The role also calls for clear communication, accurate basic arithmetic and money handling, order entry using a keyboard or touchscreen, and the ability to interact respectfully with people across cultures and backgrounds.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise, rapid movements.
• Ability to enter orders using a computer keyboard or touchscreen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including standing, reaching, bending, carrying, lifting deliveries up to 50 pounds, and occasionally navigating stairs or a ladder.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and stock ingredients and supplies.
• Perform other store tasks, including outside duties as needed.

Benefits

• Medical insurance available to eligible employees who have worked at least a year and average at least 32 hours per week.
• Dental insurance available to eligible employees who have worked at least a year and average at least 32 hours per week.
• Vision insurance available to eligible employees who have worked at least a year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed