Customer Service Rep(07217) - 10200 SW Park Way

Domino's Franchise • Portland, OR

4d • Onsite

About The Position

This is an entry-level Domino’s store team member position. Customer Service Representatives work with the team to prepare products, process customer orders, and perform general store duties. On-the-job orientation and training are provided. The role is paid hourly at a rate of $15.95, identified in the posting as minimum wage. Scheduled hours depend on employee availability and store needs; the posting states that all positions are part-time unless otherwise stated. Employees may have the opportunity to work full-time if the store can accommodate the hours and the employee completes training, is reliable for shifts, and communicates full-time needs to the manager.

Medical, dental, and vision insurance are available to employees who have worked for at least one year and average at least 32 hours per week. The employer follows Oregon state sick-pay requirements.

The role requires frequent standing and hand use, order entry by computer keyboard or touch screen, and communication with customers and coworkers. Physical tasks can include unloading and stocking deliveries, lifting items weighing up to 50 pounds, carrying supplies, moving trays on dollies, and occasionally using stairs or a ladder. The work environment includes varying temperatures, hot surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and sometimes adverse weather during outside tasks.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform duties involving standing, walking, bending, reaching, crouching or squatting, and continuous hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.
• Ability to work in varying temperatures and exposure conditions, including hot surfaces, food odors, cornmeal dust, cramped spaces, and sometimes adverse weather.
• Ability to use a pizza peel and pizza cutter and perform tasks requiring frequent or forceful use of the hands, forearms, and wrists.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Unload and stock product deliveries, using a hand truck as needed.
• Perform other store tasks, including outside tasks when required.

Benefits

• Medical, dental, and vision insurance are available to qualifying employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.
• On-the-job orientation and training.
• Opportunity to work into full-time hours when store needs and employee qualifications allow.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed