Customer Service Rep(07479) - 12265 Scripps Poway
About The Position
The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role involves communicating with customers and coworkers, processing orders in person and by phone, handling payments, and performing food preparation and delivery-related tasks. Work involves standing for most tasks and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include lifting, carrying, pushing, reaching, bending, crouching, climbing, and driving within a designated delivery area.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to handle physical tasks described in the posting, including lifting deliveries weighing up to 50 pounds and carrying food and supplies.
- For delivery work, ability to drive within the designated delivery area.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders over the phone and in person.
- Make correct monetary change.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Deliver pizzas within a designated delivery area.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
