Customer Service Rep(05192) - 2562 W. Indiantown Road #2

Domino's Franchise • Jupiter, FL

2d

About The Position

The Customer Service Rep takes customer orders in a positive manner, answers questions, and uses suggestive selling techniques. The role handles phone and carry-out customers, ensuring orders are accurate, completed promptly, and communicated clearly, including repeating orders and providing approximate delivery times. The position also assists with pizza preparation and production supplies, store cleanliness and maintenance, and other tasks as requested by the manager.

Responsibilities

• Take customer orders positively and answer customer questions.
• Use suggestive selling techniques with every call.
• Answer the phone on the first ring and avoid placing customers on hold.
• Complete orders promptly and ensure they are neat and accurate.
• Keep the phone and customer area clean.
• Repeat each order back to the customer and provide the approximate delivery time.
• Thank every customer and state the time of the order.
• Provide carry-out customers with the same level of customer service.
• Assist with making pizzas whenever possible.
• Keep the makeline and soda coolers stocked and production supplies available.
• Take carry-out payments when requested by the manager in charge.
• Maintain the image standards set by the company.
• Assist the safe delivery specialist with store cleanliness and maintenance.
• Assist with folding boxes and boxing topped pizzas as needed.
• Assist with lifting or carrying heavy items when requested.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed