Customer Service Rep(06558)- 1219 Hwy 16 South

Domino's Franchise • Graham, TX

1d • Onsite

About The Position

The Customer Service Representative works in a fast-paced pizza store environment, helping the team prepare and process customer orders efficiently and safely. The role requires multitasking, a competitive and service-oriented attitude, and the ability to work effectively with customers and coworkers. Daytime and evening shifts are available, and schedules may range from one to five or six shifts per week. On-the-job orientation and training are provided, focusing on taking orders, labeling boxes, and making pizzas. The position may offer opportunities for advancement into management or franchise ownership.

Requirements

• Must be at least 16 years old.
• Able to comprehend and give correct written instructions.
• Able to communicate verbally with customers and coworkers in person and over the phone.
• Able to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills needed to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Able to enter orders using a computer keyboard or touch screen.
• Able to perform repetitive tasks, work alone or with others, work under stress, meet strict quality standards, and make judgments and decisions.
• Able to stand for most tasks and perform the physical activities described, including walking, lifting and carrying items up to 50 pounds, pushing trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Able to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment and maintain store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products, including making pizzas.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Complete required paperwork.
• Clean equipment and the facility daily.
• Communicate with customers and coworkers to process orders in person and by phone.
• Unload and move product deliveries, including carrying and stocking cases and supplies.
• Help maintain quality standards and address customer concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed