Customer Service Rep(02591) - 15150 W Commerce Rd

Domino's Franchise•Daleville, IN

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and perform general store-team duties. The position offers on-the-job orientation and training, and the company describes opportunities to advance from customer service to management and other roles. The job may be part-time or full-time; the posting does not specify the schedule for this particular opening. Team members operate store equipment; stock ingredients and supplies; prepare products; take telephone orders; complete inventory and related paperwork; and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, handling money, and performing physical tasks such as standing, lifting, carrying, pushing, reaching, and bending. Work conditions include exposure to varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Store temperatures may range from 36 degrees in the cooler to 90 degrees or higher in some work areas.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Hand-eye coordination to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical requirements of the role, including standing, walking, lifting, carrying, pushing or pulling trays, climbing stairs or a ladder infrequently, bending, crouching, reaching, and continuous hand use.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by telephone to process orders.
Enter orders using a computer keyboard or touch screen.
Unload deliveries using a hand truck and lift and stack cases of ingredients and supplies.
Perform other store tasks, including stocking, cleaning, and occasional maintenance-related tasks.