Customer Service Rep(03260) - 14300 W Newberry Rd

Domino's Franchise • Newberry, FL

1d • Onsite

About The Position

Domino’s Customer Service Representatives provide friendly, positive service while taking orders, addressing customer concerns, handling payments, preparing food, and maintaining clean and safe facilities. Team members receive in-store training and support from a manager or teammate. The role offers opportunities to develop and advance within Domino’s, including into management and franchise ownership. Positions may be part-time or full-time, and work can take place during busy hours of the day and night.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to perform the physical tasks described, including pushing or pulling trays, occasional stair or ladder use, bending, crouching or squatting, continuous reaching, and frequent hand use.
• Shaping pizza dough requires frequent and forceful use of the forearms and wrists.

Responsibilities

• Demonstrate a friendly, positive attitude and provide great customer service.
• Take and process orders over the phone and in person.
• Address customer concerns.
• Handle cash and make correct monetary change.
• Upsell products.
• Prepare high-quality pizzas and other products.
• Control food and portioning; follow hygiene and food-safety practices.
• Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
• Operate equipment and prepare products.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility, approximately daily.
• Communicate with customers and co-workers to process orders.
• Use a computer keyboard or touch screen to enter orders.
• Move trays placed on dollies and, as needed, pull trays.
• Infrequently navigate stairs or climb a ladder to change sign prices, wash walls, or perform maintenance.
• Bend, crouch, squat, and reach as needed for food preparation, stocking, and cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed