Customer Service Rep(06953) -1151 Hwy 377, Ste. 107

Domino's Franchise•Granbury, TX
•Onsite

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team to provide customer service and support pizza preparation and store operations. The role includes taking and processing orders by telephone and in person, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Schedules may accommodate part-time or full-time availability, and the company describes opportunities for advancement to management and beyond.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing for most tasks, walking short distances, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, and occasional climbing, bending, crouching, and reaching.
  • Ability to work in conditions involving varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Talking and hearing on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks, including removing trash and outside tasks as needed.
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