Customer Service Rep(03268) - 1822 South Ridgewood Ave

Domino's Franchise • Edgewater, FL

2d • Onsite

About The Position

The Customer Service Rep works as a member of a Domino’s Pizza store team, helping prepare and process orders and support store operations. The role involves customer and coworker communication, receiving telephone orders, preparing products, operating equipment, stocking ingredients, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting describes opportunities to advance from customer service to management and other roles within the company. The position may be part-time or full-time, with schedules intended to work around team members’ other commitments.

The work is performed in a store and includes standing for most tasks, walking short distances, and occasional paperwork at a desk or table. Team members may encounter varying weather outside, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job also involves frequent hand use and reaching, repetitive bending, occasional crouching and climbing, and lifting and carrying supplies, including loads up to 50 pounds.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills sufficient to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Coordination between eyes and hands or fingers to make precise movements quickly and accurately.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing.
• Ability to handle delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by phone to process orders.
• Unload and handle deliveries, including moving cases to shelves.
• Perform other store tasks such as stocking, cleaning, and maintaining the store.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed