Customer Service Rep(08316) - 58146 Highway 62
About The Position
The Customer Service Rep operates equipment, stocks ingredients from delivery-area storage, work areas, and the walk-in cooler, and prepares products. The role receives and processes telephone orders, takes inventory, completes associated paperwork, and cleans equipment and the facility approximately daily. Orientation and training are provided on the job. The position requires the ability to comprehend and give correct written instructions and to communicate verbally with customers and co-workers to process orders by phone and in person. Essential skills include accurate and quick arithmetic, making correct monetary change, taking and processing orders through verbal, writing, and telephone communication, coordinating eye and hand/finger movements to make precise movements quickly and accurately, and entering orders using a computer keyboard or touch screen.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eye and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
Responsibilities
- Operate all equipment.
- Stock ingredients from delivery-area storage, the work area, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Process customer orders over the phone and in person.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
