Customer Service Rep(07407) - 1038 Grass Valley Road
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and process orders. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership. The role involves operating store equipment; stocking and preparing ingredients and products; taking and processing telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Work includes standing for most tasks, frequent movement and reaching, and regular use of hands. Team members may unload and stock deliveries and perform other physical tasks throughout the day. The work environment may include changing or adverse weather outdoors, temperatures from about 36°F in the cooler to 90°F or higher in some work areas, food odors and cornmeal dust, confined spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position requires communicating with customers and coworkers, handling money accurately, using a computer keyboard or touch screen, and working independently or with others while meeting quality standards.
Requirements
- Must be at least 16 years old.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and using hands continuously.
- Ability to lift and stock deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload and stock deliveries using a hand truck and place supplies on shelves.
- Perform occasional maintenance-related tasks such as changing sign prices and washing walls.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
