Customer Service Rep(07758) - 2260 B Grass Valley Highway

Domino's Franchise•Auburn, CA
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to help make, bake, and serve pizzas during the day and night. The role may be part-time or full-time and offers on-the-job orientation and training. Team members may have opportunities to advance from customer service into management or other roles within the company. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory and completing related paperwork, and cleaning equipment and the facility. The job requires communicating with customers and coworkers in person and by phone, entering orders on a keyboard or touch screen, handling cash accurately, and working independently or with others while meeting quality standards. The role involves working in a store environment with changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, hand use, and bending. Lifting, carrying, pushing, pulling, and occasional climbing may also be required. Delivery-specific duties and qualifications apply to team members who perform delivery work; the posting does not specify that delivery is required for this customer service position.

Requirements

  • Must be at least 16 years old for in-store work.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers in person and by phone to process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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