Customer Service Rep(06372) - 1200 Dexter Street

Domino's Franchise•Fort Lupton, CO
•Onsite

About The Position

The Customer Service Rep operates equipment, stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler, prepares products, receives and processes telephone orders, and cleans equipment and the facility daily. Orientation and training are provided on the job. The role requires communicating with customers and co-workers to process orders by phone and in person. It involves working in areas with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying items, moving trays, bending, crouching, reaching, and using tools and equipment.

Requirements

  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to talk and hear on the telephone.
  • Near- and mid-range vision for most in-store tasks and depth perception.
  • Ability to differentiate between hot and cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand, walk, sit, lift up to 50 pounds, carry up to 30 pounds, push and pull trays on dollies, climb, bend repeatedly, crouch or squat, reach, and perform hand tasks using hand-eye coordination.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Clean equipment and the facility daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
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