Customer Service Rep(08134) - 320 Bayshore Boulevard

Domino's Franchise • San Francisco, CA

1d • Onsite

About The Position

This hourly store team member role involves operating store equipment, stocking and preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires customer and coworker communication in person and by phone, accurate order entry, basic arithmetic and handling monetary change, and coordination to perform precise tasks quickly.

The work involves standing for most tasks, frequent reaching and hand use, and repetitive work in a busy food-service setting. Team members may work in temperatures ranging from a walk-in cooler to hot work areas, and may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities can include lifting deliveries weighing up to 50 pounds, carrying supplies and food products, pushing or pulling trays on dollies, occasional climbing, bending, and crouching.

The posting also describes additional duties and qualifications applicable to team members in driver or store management positions. Those duties include delivering products by car, delivering flyers and door hangers, navigating to customer addresses and through delivery sites, and driving within a designated delivery area. Driver duties require a valid driver’s license and safe driving record meeting company standards, as well as access to an insured vehicle that can be used for delivery.

Requirements

• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand and motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• For applicable driver positions: valid driver’s license and safe driving record meeting company standards; access to an insured vehicle for delivery; ability to read maps, locate addresses, and navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• For applicable driver or store management positions: deliver products by car to customers’ doors and deliver flyers and door hangers.
• For applicable driver positions: navigate the designated delivery area and carry products between the store, vehicle, and customer locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed