Customer Service Rep(05000) - 320 E Cass Street

Domino's Franchise•Tampa, FL

1d•Onsite

About The Position

A Domino’s Customer Service Representative provides friendly service while taking and processing customer orders, addressing concerns, handling cash, upselling, preparing food, and maintaining a clean and safe store. Team members receive in-store training and support from a manager or teammate. The role may be part-time or full-time and may provide opportunities to advance into management or franchise ownership.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to perform the physical tasks described, including pushing or pulling trays, bending, crouching, reaching, and continuous hand use.

Responsibilities

Demonstrate a friendly, positive attitude and provide great customer service.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare food products.
Control food and portioning; follow hygiene and food safety practices.
Operate all equipment.
Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily, and perform general cleaning duties.
Communicate with customers and coworkers to process orders.
Use a computer keyboard or touch screen to enter orders.
Move trays on dollies and occasionally navigate stairs or climb a ladder to change signs, wash walls, or perform maintenance.