Customer Service Rep(04918) - 15990 E. Hwy 40
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team, processing customer orders and helping prepare and serve products. The role involves receiving telephone orders, communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer opportunities for advancement into management or other roles within the company. Work is performed in a pizza store and includes standing for most tasks, short periods of walking, and occasional desk-based paperwork. Team members may work around varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces such as a walk-in cooler. The job also involves physical activities such as lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing or squatting.
Requirements
- Must be 16 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid, and accurate movements with the eyes, hands, and fingers.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to talk and hear on the telephone; near- and mid-range vision, depth perception, and ability to differentiate between hot and cold surfaces.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical demands of the role, including standing for most tasks; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays on dollies; reaching, bending, and occasional climbing or squatting.
- Ability to work around varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, and communicate with customers and coworkers in person and by phone.
- Enter orders using a computer keyboard or touch screen.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload and move deliveries, including lifting and stacking cases onto shelves.
- Perform other store-team duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
