Customer Service Rep(08230) - 7840 E. Imperial Hwy

Domino's Franchise•Downey, CA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from the delivery area, storage, work area, and walk-in cooler, and prepares products. The role receives and processes telephone orders, takes inventory, and completes related paperwork. The employee cleans equipment and the facility approximately daily. Orientation and on-the-job training are provided. The position requires written and verbal communication with customers and co-workers to process orders by phone and in person, as well as accurate basic arithmetic and the ability to make correct monetary change. Employees use a computer keyboard or touch screen to enter orders and need motor coordination to make precise movements quickly and accurately.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area, storage, work area, and walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
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