Customer Service Rep(07741) - 6401-7 Platt Ave
About The Position
The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. Orientation and training are provided on the job. The role requires communicating with customers and co-workers in person and by telephone, following written instructions, accurately processing orders and monetary transactions, and using a computer keyboard or touch screen. Work involves standing for most tasks and working in varying temperatures and conditions, including exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Duties may include delivery driving within a designated area, carrying products, and navigating stairs.
Requirements
- Ability to comprehend and give correct written instructions.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described, including standing, walking, carrying, pushing, pulling, reaching, bending, and occasional climbing.
- Ability to drive for deliveries within a designated area, if assigned.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders by phone and in person.
- Make correct monetary change.
- Unload deliveries using a hand truck and move cases and supplies to shelves.
- Deliver pizzas within a designated delivery area when required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
