Customer Service Rep - (01547) 1816 S Jefferson

Domino's Franchise • Lebanon, MO

1d • Onsite

About The Position

Domino’s Pizza is hiring customer service representatives to process orders and perform general store team member duties. The role may be part-time or full-time, with schedules intended to work around team members’ other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within Domino’s and its franchise network.

Team members operate store equipment; stock ingredients and supplies; prepare products; take and process telephone orders; complete inventory and paperwork; and clean equipment and the facility. The position involves customer and coworker communication, order entry by keyboard or touch screen, basic arithmetic and making change, and working both independently and with others.

The work includes standing for most tasks, walking short distances, and physical tasks such as lifting, carrying, pushing, reaching, bending, and occasional climbing or crouching. Conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members may use a hand truck to unload deliveries, including cases weighing up to 50 pounds.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the stated physical tasks, including standing, lifting, carrying, pushing, reaching, bending, and occasional climbing or crouching.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, communicating with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload and stock deliveries, and perform other store tasks such as cleaning and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed