Customer Service Rep(04614) - 22409 Jefferson Blvd

Domino's Franchise•Smithsburg, MD

About The Position

The Customer Service Rep receives and processes customer orders in person and by phone, prepares products, stocks ingredients, cleans equipment and the facility, distributes marketing materials, and communicates positively with customers and team members. The role requires a positive, helpful, self-motivated attitude; adherence to Domino’s image and uniform standards; and the ability to work independently and with others in fast-paced circumstances while meeting quality standards. Applicants must be at least 16 years old and have reliable transportation.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Have a positive and helpful attitude.
  • Conform to Domino’s image and uniform standards.
  • Ability to work alone and with others.
  • Desire to meet high quality-control standards, including in fast-paced circumstances.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard and touch screen.
  • Strong hand/eye coordination.
  • Ability to receive instructions and complete tasks within a specified period of time.
  • Able to remain standing for extended periods.
  • Occasionally lift up to 30 pounds and rarely lift up to 50 pounds.
  • Infrequently climb ladders for cleaning duties, changing signs, or maintenance.
  • Frequently crouch, bend, and reach when preparing products, stocking, and cleaning.

Responsibilities

  • Receive and process customer orders in-store and by phone.
  • Prepare products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate verbally with a positive attitude with customers and fellow team members.
  • Complete additional tasks as requested by the management team.
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