Customer Service Rep (Part-Time)
About The Position
Lifetime Activities is hiring a part-time customer service representative at the Goldman Tennis Center in Golden Gate Park, San Francisco. The role supports the San Francisco tennis community by providing exceptional customer service to both experienced patrons and new customers seeking advice and guidance. Duties include helping customers reserve courts and register for classes, handling point-of-sale transactions, answering phones and providing information about programs and services, stringing racquets (training provided), and general cleaning and disinfecting of the pro shop, courts, and restrooms. Reliable transportation is required. The schedule averages 20 hours per week and includes weekday and weekend shifts; assigned hours may change based on business needs and vary seasonally. Facility hours are 7 a.m. to 10 p.m. daily. Applicants must submit to a consumer investigative report as required by law and may undergo a health screening after a conditional offer of employment.
Requirements
- Strong customer service and communication skills.
- Excellent phone etiquette and skills.
- Detail-oriented with a strong work ethic.
- Friendly attitude and desire to help people.
- Eager to learn.
- Must be able to lift 40 pounds.
- Must have reliable transportation.
- Submit to a consumer investigative report; a health screening may be required following a conditional offer of employment.
Nice To Haves
- Knowledge of tennis and pickleball playing communities.
- Knowledge of racquet technology and stringing; training is available.
- Point-of-sale and retail experience.
- Computer skills, including Mac OS, Office Suite, Internet, e-mail, and CourtReserve; training is available.
Responsibilities
- Conduct point-of-sale transactions.
- Help customers make court reservations and register for classes.
- Answer phones and provide information on programs and services.
- String racquets; training is provided.
- Perform general cleaning and disinfecting of the pro shop, courts, and restrooms.
- Provide equipment recommendations and basic class placement advice to customers.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
