Customer Service Rep (Part-Time)
About The Position
Lifetime Activities is seeking a part-time customer service representative at the Goldman Tennis Center in Golden Gate Park, San Francisco. The role provides customer service to the San Francisco tennis community, helping with court reservations, racquet stringing, equipment recommendations, and basic class-placement advice. The representative should be able to anticipate the needs of both knowledgeable patrons and new customers, and contribute to a friendly, positive team environment. The position averages 20 hours per week, with weekday and weekend shifts. Schedules and hours may change based on business needs and may vary seasonally. Facility hours are 7 a.m. to 10 p.m. daily. Pay is $25–$33 per hour. Applicants must submit to a consumer investigative report as required by law and may undergo a health screening after a conditional offer of employment.
Requirements
- Strong customer service and communication skills.
- Excellent phone etiquette and skills.
- Detail-oriented, with a strong work ethic.
- Friendly attitude and a desire to help people.
- Eager to learn.
- Able to lift 40 pounds.
- Reliable transportation.
- Computer skills, including Mac OS, Office Suite, internet, email, and CourtReserve; CourtReserve training is available.
Nice To Haves
- Knowledge of tennis and pickleball playing communities.
- Knowledge of racquet technology and stringing; training is available.
- Point-of-sale and retail experience.
Responsibilities
- Conduct point-of-sale transactions.
- Help customers make court reservations and register for classes.
- Answer phones and provide information about programs and services.
- String racquets; training is provided.
- Perform general cleaning and disinfecting of the pro shop, courts, and restrooms.
- Provide equipment recommendations and basic class-placement advice to customers.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
