Customer Service Rep(07779) - 8682 Beach Blvd

Domino's Franchise•Buena Park, CA

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery and storage areas, the work area, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. Orientation and job training are provided. The role requires communicating with customers and co-workers in person and by phone, following written instructions, accurately handling calculations and monetary change, and entering orders using a computer keyboard or touchscreen.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery areas, storage, the work area, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Enter orders using a computer keyboard or touchscreen.
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