Customer Service Rep (2197)

Domino's Franchise•Hartford, WI

3d•Onsite

About The Position

The Customer Service Rep answers telephone and in-person customer orders and prepares pizzas while providing friendly, personalized service. The role may be part-time or full-time and offers flexible hours in a fast-paced store environment. On-the-job orientation and training are provided. Opportunities for growth, including potential advancement to management, may be available.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing for most tasks, walking short distances, and lifting and carrying products and supplies weighing up to 50 pounds.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries using a hand truck and move products and supplies to storage shelves.