Customer Service Rep(04252) -253 E Hundred Rd

Domino's Franchise•Chester, VA

About The Position

Domino’s Pizza is hiring a customer service representative to process customer orders and perform general store team-member duties. The position may be part-time or full-time, with scheduling intended to accommodate employees’ availability. On-the-job orientation and training are provided, and the company describes opportunities for advancement from customer service to management and other roles. Work involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and handle money accurately. The job is performed mainly standing and involves repeated reaching, bending, occasional crouching, lifting and carrying supplies, and moving trays. The work environment includes changing temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. Employees may also perform outside tasks in varying weather conditions.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and frequent hand use.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Enter orders using a computer keyboard or touch screen.
Handle money and make correct change.
Unload deliveries using a hand truck and stock supplies.
Perform other store team-member duties as needed.