Customer Service Rep(07480) - 9825-E Chapel Hill Rd

Domino's Franchise•Morrisville, NC

About The Position

The Customer Service Rep promotes Domino’s products, specials, and promotions while providing quality customer service to internal and external customers over the phone and in person. The role requires responding promptly to store phone calls and carryout customers, using a computer-based order entry system, and contributing to a cooperative, energetic, and fun team atmosphere. The employee will also receive cross-training in food preparation, opening and closing procedures, oven operation, and boxing products for delivery or carryout.

Requirements

  • Ability to speak and write clearly.
  • Ability to use a computer-based order entry system.

Responsibilities

  • Uphold Domino’s standards for grooming, uniform, and appearance.
  • Promote pizza products, specials, and promotions.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Respond with a sense of urgency to store phone calls and carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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