Customer Service Rep(6489) - 14420 Ronald Reagan Blvd

Domino's Franchise•Cedar Park, TX
•Onsite

About The Position

The Customer Service Representative works in a fast-paced, team-oriented Domino’s Pizza store, helping process customer orders and prepare products while supporting efficient store operations. The role requires multitasking, a competitive and service-oriented attitude, and the ability to work with customers and coworkers. Daytime and evening shifts are available, and schedules can range from one shift per week to five or six shifts per week. Orientation and on-the-job training are provided, with training focused on taking orders, labeling boxes, and making pizzas. Advancement opportunities may lead from customer service to management and franchise ownership.

Requirements

  • Must be at least 16 years old.
  • Must pass a background check.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work adequately under stress, meet quality standards, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying items up to 50 pounds, reaching, bending, and using hands continuously.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products, including pizzas.
  • Receive and process telephone orders.
  • Enter and process orders in person and over the phone.
  • Complete required paperwork.
  • Clean equipment and the facility daily.
  • Maintain store equipment.
  • Label boxes.
  • Provide customer service, including assisting unhappy customers.

Benefits

  • Flexible scheduling, with daytime and evening shifts and schedules ranging from one to five or six shifts per week.
  • On-the-job orientation and training.
  • Opportunities for advancement into management and franchise ownership.
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