Customer Service Rep(04157) - 4235 Dallas Acworth Highway
About The Position
The Customer Service Rep works as a Domino’s Pizza store team member, processing customer orders and helping prepare products and maintain the store. The role may be part-time or full-time, with schedules intended to accommodate team members. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company. The position requires customer-service and communication skills, accurate order entry and money handling, and the ability to work with others or independently under stress. Work involves operating store equipment, preparing products, stocking ingredients, handling deliveries, cleaning, and performing a range of physical tasks. Team members may encounter changing temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and ability to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, climbing stairs or a ladder occasionally, bending, crouching, reaching, and continuous hand use.
- Ability to lift and stack delivery cases weighing up to 50 pounds onto shelves up to 72 inches high.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload bulk product deliveries using a hand truck and move supplies to storage.
- Perform store tasks such as changing prices on signs, washing walls, and maintenance when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
