Customer Service Rep: Moses Lake - 402 E Broadway
About The Position
The Customer Service Representative works as part of a Domino’s store team to prepare and serve pizza, process customer orders, and help maintain store operations. The role involves communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touchscreen, handling payments, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer opportunities for advancement into management and other roles within the company. Work includes standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, or squatting. Team members may unload deliveries using a hand truck and lift cases weighing up to 50 pounds. Store conditions can include temperatures ranging from a 36-degree cooler to work areas at 90 degrees or higher, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Outside tasks may expose team members to varying or adverse weather.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Hand-eye coordination to make precise movements rapidly and accurately.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the stated physical tasks, including lifting deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Use a computer keyboard or touchscreen to enter orders.
- Unload and stock ingredient and supply deliveries.
- Perform other store-team duties, including taking out trash and other outside tasks.
Benefits
- Healthcare after 90 days for employees working 40 hours a week
- Flexible schedule
- Employee discounts
- Paid sick leave
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
